ASUS Allegedly Refused To Replace Customer’s $4,480 ROG Strix SCAR 18 Stolen During RMA Shipment, Blames “Insufficient Packaging” After DHL Discarded The Box

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A customer has accused ASUS Germany of refusing to replace his ludicrously expensive €4,000 (turns out to be nearly $4,500) ROG Strix SCAR 18 that went missing while being shipped in for an official warranty repair. According to the customer, the company is blaming the packaging, even though the only physical evidence was thrown away by the carrier DHL. Under German and EU law, DHL is ASUS’… — Wccftech

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